Welcome, Please Read Carefully. Thank you for visiting www.siakapp.com, a website owned and operated by Lagdo Software (hereinafter referred to as “Lagdo”, “The Company”, “Us”, and “We”). We understand the need to be discreet about the use of your information which you provide to us in the course of navigation or use of our website which is critical to our business objectives and reputation that is our main reason to ensure that your experience online is satisfying and safe.
Lagdo is firmly committed to protecting the privacy of our users and sincerely we value the trust you place on us. Therfore, our goal is to provide you with a secure online experience and to ensure that any information you submit to us is private and used/disclosed only for the purposes and in the means described below. This Privacy Policy discloses the privacy practices for the Siak Mobile Application (hereinafter referred to as the “Application”) and websites (collectively, the "Siak Platform").
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in United States Privacy Law and Information Security and the EU GDPR Law, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your (the "User" or the "End User") Personally Identifiable Information in accordance with our website.
NOTE THAT BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.
This privacy notice discloses the privacy practices for www.siakapp.com. It applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
AMENDMENT TO THIS PRIVACY POLICY
Lagdo HAS THE DISCRETION TO REVISE THIS PRIVACY POLICY AT ANY TIME. WHEN WE DO, WE WILL REVISE THE UPDATED DATE AT THE BOTTOM OF THIS PAGE. WE ENCOURAGE USERS TO FREQUENTLY CHECK THIS PAGE FOR ANY CHANGES TO STAY INFORMED ABOUT HOW WE ARE HELPING TO PROTECT THE PERSONAL INFORMATION WE COLLECT. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS PRIVACY POLICY PERIODICALLY AND BECOME AWARE OF MODIFICATIONS.
INFORMATION COLLECTION
We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, ask for customer support, or purchase a subscription from the app. We store your name and contact information, but we may store credit card numbers with your permission and in one of our secured payment gateways.
When you visit one of our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.
Sometimes we receive information indirectly. If you ask about our services through one of our referral programs or reselling partners, or sign up to one of our services through an authentication service provider like Google, they will pass on your contact information to us. We will use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we will have access to your interactions and profile information. We will still have that information even if you later remove it from the social media site.
INFORMATION WE COLLECT
We collect information about you only if we need the information for some legitimate purpose. Lagdo will have information about you only if (a.) you have provided the information yourself, (b.) Lagdo has automatically collected the information, or (c.) Lagdo has obtained the information from a third party.
We collect information that you provide us when you:
We collect information from you automatically:
when you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.
from first party cookies and tracking technologies to enable us identify users of our services and to enhance user experience.
from application logs and mobile analytics about your use of our products, services and mobile applications from application logs and in-house usage analytics tools, and use it to understand how your business use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.
USE OF INFORMATION COLLECTED
We use your personal data mindfully, and in useful ways, including:
For other purposes, for which we obtain your consent (where we rely on your consent to process personal data, you may withdraw your consent at any time by contacting us at the contact details below or as otherwise indicated to you in writing)
Where we rely on our legitimate interests to process your personal information, you may have the right to object to that processing on the basis of circumstances specific to you. When we process personal data about you to comply with legal requirements or to perform our obligations under a contract with you or with our customer through whom you use our applications, failure to provide such data may prevent or delay our fulfillment of these obligations.
COOKIES
Through your interaction with the Websites and Application, We or our third parties may also gather personal information about you regarding your computer hardware and software, such as your domain name and access times, and your usage patterns. Such usage pattern information may include, without limitation, information relating to what features or section of the application is being used. This information is used to compile statistics about the use of the services in order to maintain the quality of the Service rendered. Our third parties using “cookies” may collect thisinformation. Cookies are files that a website may transmit and store on your computer in order to identify you. Cookies are widely used in the industry, and our third parties may use them in connection with the Websites. You may disable these cookies by making certain adjustments to the settings in your web browser, but, if you disable any cookies, please note that certain features of the Websites may not function properly or be available to you.
PURPOSES FOR USING INFORMATION
In addition to the purposes mentioned above, we may use your information for the following purposes:
SECURITY OF YOUR INFORMATION
Whenever Personal Information about you is stored on our computers, that information is password-protected from unauthorized access or use. In addition, this information is kept on servers that are located behind a firewall. Since your financial information is especially sensitive, we take special care to keep it secure. We appreciate your help in safeguarding the integrity of your own and others' privacy. We hope you will use common sense whenever you disclose Personal Information over the Internet. Just as importantly, we encourage you to let us know immediately if you suspect that the information you share with us is being used in any way contrary to this Privacy Policy. Finally, unfortunately no data transmission over the Internet or the storage of information on servers can be guaranteed to be 100% secure and while we strive to protect your personal information (as described herein); we cannot guarantee or warrant its complete security. To contact us, please send an email to contact@siakapp.com.
INFORMATION DISCLOSURE
We may disclose aggregated information about any user of the Application, including information that does not identify any individual, without restriction. We will not share, sell, rent, or otherwise disclose your private personal information to third parties without your consent or another valid legal basis permitted by law. We will share your information in the following circumstances on the legal basis of the legitimate interests of providing the requested Services which may include but not limited to our subsidiaries, affiliates, personnel, partners, service providers, business acquisitions or divestitures, or lawful requests.
WE WILL NOT Sell your information without your consent: We will not sell your personally identifiable information – including your name, address, e-mail address, or credit card information - to any third party. We believe this is essential to receive and repay your trust in us.
WE WILL NOT Share your information with third-party advertiser or ad networks: We do not currently display third party adverts on our website and, even if we did, we would not support sharing your personally identifiable information with any third-party advertiser or ad network.
DISCLOSURE AND EXTERNAL USE OF YOUR PERSONAL INFORMATION
Except as described in this Privacy Policy, personal information you provide to us will not be shared with or used by third parties without your permission.
DISCLOSURE OF NON-PERSONALLY IDENTIFIABLE INFORMATION
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies" and other parties as provided below: We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.
THIRD PARTY LINKS
We may provide Non-Personal Data to third parties and websites, where such information is combined with similar information of other Clients of our website. Although, the Siak Platform may contain links to many other sites as part of our effort to provide a service to our Clients. Lagdo Software does not control the content or links that appear on these sites and will not be responsible for the practices employed by websites linked to, or from our Site.
The third parties to whom we may provide this information may include commercial partners, sponsors, licensees, researchers and other similar parties.Note: These sites and services may have their own privacy policies and customer service policies. Therefore, we encourage our Clients to be aware when they leave our Site and to familiarize themselves with the privacy statements of every website that collects personal information.
RETENTION
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
DURATION OF RETENTION
Unless we process and approve a request to delete your data, we will hold your data for the duration of our business relationship, from the point at which we first processed your data for marketing purposes.
Please note, we are legally required to hold some types of information for longer periods of time to fulfill legal, statutory or regulatory obligations, or shorter periods of time where an individual objects to the processing of their personal data and there is no longer a legitimate purpose to retain it.
ACCESS TO THE INFORMATION WE HAVE COLLECTED ABOUT YOU
Lagdo implores you to contact us regarding the information we have collected about you, including regarding the nature and accuracy of the data that has been collected about you, to request an update, modification, or deletion of your information, to opt-out of certain Platform uses of your information, or to withdraw any consent you may have granted to us. You can change, correct, request the deletion or removal of, and express any concerns relating to the collection, use, or disclosure of your personal information by e-mailing contact@siakapp.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may retain the information we receive about you for as long as necessary to fulfill our contractual and legal obligations, consistent with our data retention schedules, or indefinitely, but information generally will be retained only for as long as necessary to fulfill the purposes for which the information was collected, or as otherwise required by law. In addition, we may delete your personal data from our systems as part of a data retention plan. Following termination or deactivation of The Company, your information and content may be retained for a commercially reasonable time for backup, archival, and audit purposes.
INTERNATIONAL TRANSFER OF INFORMATION
Please note information we collect about you may be transferred, processed and/or accessed by us in France or another country where we or our Service Providers operate. Please be aware your personal data may be transferred to, and maintained on, computers located outside of your state or country where privacy laws may differ from and may not be as protective as those where you live. If you are located outside France and choose to allow us to collect information about you, please be aware that we may transfer your personal data to France and process and store it there.
If you are located in the European Economic Area (EEA) or other regions with laws governing data collection and use that may differ from France law, please note that we may transfer information to a country or jurisdiction that does not have the same data protection laws as your jurisdiction, as disclosed in this Privacy Notice. It may also beprocessed by staff operating outside the EEA who works for us or for one of Service Providers, also as disclosed.
YOUR CHOICE AS PER INFORMATION USE
You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.
You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites. You can do the following at any time by contacting us via the email address or phone number provided on the contact section on our website:
ELECTRONIC NEWSLETTERS
If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. By using any of our services or products, you are also automatically signed up on our mailing list. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
UPDATING AND CORRECTING INFORMATION
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by logging into your user account created on www.siakapp.com and update your profile details sent to us.
We encourage you to promptly update your Personally Identifiable Information if it changes. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.
AGE RESTRICTIONS
Minors under the age of 18 may not use the Website. We do not collect or maintain information from anyone known to be under the age of 18, and no part of the Website is designed not to attract anyone under the age of 18. If you are under 18, you may use Siak App only with the involvement of a parent or guardian.
CAN SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send information, respond to inquiries, and/or other requests or questions.
To be in accordance with CANSPAM we agree to the following:
ACCEPTANCE OF PRIVACY STATEMENT
Once again, your use of our website(s), including any dispute concerning privacy, is subject to this privacy statement and the applicable Terms and Conditions of Service. BY USING OUR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY STATEMENT AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE.
If we decide to change our privacy policy, we will post those changes to this privacy statement page and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by other means, such as e-mail, at our discretion.
Your continued use of any portion of our website following posting of the updated privacy statement will constitute your acceptance of the changes.
GENERAL DATA PROTECTION REGULATION (GDPR)
Definitions
Data Protection
Where a Data Subject is located in the European Economic Area, that Data Subject’s Personal Data will be processed by France based servers.
When Lagdo Processes Personal Data in the course of providing the Services, Lagdo will:
implement and maintain appropriate technical and organizational measures to protect the Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of Personal Data and appropriate to the nature of the Personal Data which is to be protected;
notify you promptly upon becoming aware of and confirming any accidental, unauthorized, or unlawful processing of, disclosure of, or access to the Personal Data;
ensure that its personnel who access the Personal Data are subject to confidentiality obligations that restrict their ability to disclose the Customer Personal Data; and
In the course of providing the Services, you acknowledge and agree that Lagdo may use Subprocessors to Process the Personal Data. Lagdo' use of any specific Subprocessor to process the Personal Data must be in compliance with Data Protection Legislation and must be governed by a contract between Lagdo and Subprocessor.
GROUNDS FOR PROCESSING
When we collect from you any personal information within the scope of European data protection laws, we do so (a.) with your consent; (b.) where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract; (c.) where necessary for our compliance with a legal obligation; (d.) where necessary for the performance of a task carried out in the public interest; and/or (e.) as necessary to fulfill our legitimate interests as described below, except where our interests are overridden by your privacy rights. Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you have the right to object.
Our legitimate interests are: to deliver our products to our customers and their end users; to detect or prevent fraud; to protect the security of our systems, customers and users; to further develop our products; to conduct direct marketing; to operate our business (by processing payments/invoices and conduct credit checks on customers, suppliers and leads, perform sales and customer relations management, supplier management, as well as incidental processing in our back office for these purposes); to enable our customers to comply with legal obligations; to provide customer service or support; or fulfil our other legitimate interests as described above.
YOUR RIGHTS
You have the right under European and certain other privacy and data protection laws to request free of charge:
If you would like to exercise any of these rights, please contact us at the address set out below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.
ENFORCEMENT OF OUR RIGHTS
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
BUSINESS TRANSFERS
We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.
COMPLIANCE
We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to us privacy@siakapp.com. We will contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.
SCOPE OF PRIVACY POLICY
This Privacy Policy applies to all current or former customer information collected by or provided to us.
The Application may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.
If you would like to exercise any of these rights, please contact us at the address set out below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.
CONTACT
If there are any questions regarding this privacy policy you may contact us by sending an email at contact@siakapp.com.
We hope that we can resolve any query or concern you raise about our use of your information but you may also lodge a complaint with the data protection authority in the applicable jurisdiction.
This Privacy Policy was last updated on 10th December, 2020.